Case Study: US Pharmacy-tech Company speeds prescription processing with SoftBlues' AI pharmacy automation

a US pharmacy-tech company cuts prescription processing from 15–20 minutes to seconds with SoftBlues

US Pharmacy-tech Company, a pharmacy-tech company, faced the challenge of a slow, manual prescription workflow where six legally mandated checks took 15-20 minutes per script, contributing to high pharmacist burnout. They partnered with SoftBlues to implement an AI-powered pharmacy operations assistant to automate this process.

SoftBlues built a multi-agent AI solution powered by Google Cloud and Gemini. It uses eight specialized agents to automate the six-step workflow, running checks against authoritative data sources. The solution was validated by ten pharmacists and is now in beta, reducing processing time from minutes to seconds and reclaiming an estimated 200 hours per year for patient care at a typical pharmacy.