Case Study: a European retailer increases gross margin and eliminates stock issues with Soft Industry Alliance

a European retailer increased gross margin by 18% with Soft Industry

The customer, a European retailer, faced challenges with fragmented planning processes that led to overstock of low-margin items and frequent stockouts on high-demand products. This misalignment between assortment decisions and actual demand signals resulted in margin erosion. To address this, they partnered with Soft Industry, which implemented its Brick System solution to unify their data and planning.

Soft Industry's solution created a unified decision framework that connected demand, assortment, and inventory flows. This ensured stock levels and purchasing decisions were aligned with real demand and profitability. The results were significant, including an 18% increase in gross margin, a 25% reduction in excess inventory, and a 30% decrease in stockouts on high-demand items.