Case Study: StoneEagle Group achieves unified visibility and faster installations with Soffront Software

StoneEagle Group - Customer Case Study

StoneEagle Group, a Richardson, Texas–based software and administrative systems provider for insurance carriers, faced siloed information, redundant and inaccurate entries, lack of project and workload management, and customer installation delays. After a formal RFP, StoneEagle selected Soffront Software’s CRM suite (the Soffront system) to integrate data with their AS/400, eliminate information silos, and improve project and support processes.

Soffront Software implemented an integrated suite—project management, defect tracking, customer portal, knowledge base and Outlook integration—consolidating data into a single repository, automating reports and notifications, and providing dashboards for real‑time visibility. As a result, StoneEagle sped and simplified installations, gained complete visibility into developer efforts, established support and performance metrics, significantly increased on‑time project delivery, and reduced manual reporting and issue-related costs.

StoneEagle Group

Brent Taylor

Vice President of Operations