Case Study: Underdog achieves bank-level KYC security and higher conversion with Socure

Underdog partners with Socure for global bank-level security for KYC controls

Underdog partnered with Socure to strengthen KYC controls as its sports gaming app faced rising fraud risks, including bonus abuse, identity theft, account takeover attempts, and friendly fraud. During high-traffic periods like the NFL season, the company also needed to reduce manual review bottlenecks while maintaining a smooth player experience.

Socure implemented advanced KYC processes and risk models, helping Underdog achieve “global bank-level” security with 97% auto-decisioning for ID document verification. The results included a 300% reduction in manual reviews, a 10% higher conversion rate during peak traffic, fewer false positives, and better efficiency and platform integrity overall.

Underdog

Karl Gambin

VP of Fraud and Payments