Case Study: California Housing Finance Agency achieves fast, fraud-resistant homeowner relief verification with Socure

Fast, Accurate Identity Verification Helps California Homeowners

The California Housing Finance Agency used Socure’s AI-powered identity verification to help run California’s Mortgage Relief Program, which needed to distribute nearly $1 billion in federal homeowner relief quickly and accurately while limiting fraud. With reports of fraud affecting other COVID-era programs, the agency needed a way to verify applicants without adding burdensome steps for struggling homeowners.

Socure implemented an API-based identity verification and fraud detection solution that used AI/ML models analyzing more than 30,000 variables and hundreds of risk factors to score applications and flag suspicious activity. The system verified identities in less than 400 milliseconds, was deployed in just weeks, and positively verified applicants nearly 94% of the time, eliminating thousands of hours of manual review while helping the program approve assistance more efficiently and with stronger fraud controls.

California Housing Finance Agency

Stephen Johnson

Director of Finance