SoCloz
12 Case Studies
A SoCloz Case Study
The customer, Weill, is a long-established French fashion brand seeking to transform into a fully omnichannel retailer. Their challenge was to equip their network of international stores with a high-performance digital solution and leverage proven omnichannel expertise. To meet this challenge, Weill chose to implement the new Order Management System (OMS) from the vendor SoCloz.
The solution implemented by SoCloz provided Weill with a specialized OMS to manage omnichannel orders, enabling features like E-Reservation and Click & Collect. This was supported by interfaces perfectly adapted for their in-store salespeople. The results were significant, including an increase in omnichannel sales of over 15% and an E-Reservation conversion rate exceeding 80%.