Case Study: Valid achieves digital billing transformation — 15M monthly emails and >90% deliverability with SocketLabs

Valid - Customer Case Study

Valid, a global technology provider for payments, mobile communications, data and identity management, tasked its Data Solutions Division with helping utilities, telecommunications firms and banks move from printing-based billing and invoicing to digital delivery. To meet that challenge they selected SocketLabs’ cloud email delivery solution for its strong reputation in deliverability, engagement tracking, and hands-on authentication support.

Using SocketLabs, Valid implemented authenticated sending (DKIM/DMARC), custom bounce domains, engagement tracking and responsive deliverability support to avoid blocklists and scale quickly. Over the last six years SocketLabs has helped Valid transition more than 15 million messages per month with deliverability consistently above 90%, producing millions in client savings and moving invoices from a four-day postal lag to almost instant email delivery.

Valid

Cesar Eduardo Ribiero Fernandes

Product Manager Supporting the Digital Solutions Group