Case Study: Kinaxia Logistics improves data visibility and self-service with Socius24's User Service Portal

How Socius24 helped Kinaxia empower their customers to do more - "Socius24 User Service Portal provides a fantastic data visibility"

Kinaxia Logistics, a UK-based logistics group, faced a challenge in providing its clients with data visibility from its Blue Yonder Dispatcher WMS. They sought to reduce costs and empower both their internal teams and customers with real-time access to manage inventory and data without needing to contact the warehouse, requiring a simple yet powerful web-based solution. Socius24 was engaged to address this need.

Socius24 implemented its Warehouse Management User Service Portal (WM-USP), a bolt-on application for the WMS. This solution automated manual processes, gave clients greater control over their inventory, and provided invaluable 24/7 visibility into operations. For Kinaxia, the results included a significant reduction in the cost to serve and an enhanced, data-driven service for their clients.

Kinaxia Logistics

Anne-Marie Pattinson

Group IT Director