Case Study: CherryBox grows email database and personalizes newsletters with Socital

Beauty retailer used Socital’s online solution for personalisation to grow email database size and increase average cart value

CherryBox, a beauty retailer, partnered with Socital to solve two key challenges after GDPR: sustainably growing its customer email list and improving retention through a more personalized customer experience. The company also wanted to increase average cart value while keeping customers more engaged.

Socital implemented on-site personalization and product recommendation tools, along with email personalization integrated with Contact Pigeon. The solution helped CherryBox grow its email database by 116.67%, increase open rates on personalized emails by 55.3%, achieve a 23% CTR on recommendations, and raise average cart value by 6.77%.

CherryBox