Case Study: Hospice of Windsor and Essex County streamlines operations with Sumac

How a Hospice Streamlined Their Operations Using Sumac Case Management

The Hospice of Windsor and Essex County was facing an operational challenge as its existing donor database was becoming obsolete. To avoid costly per-user fees, IT professional Stephanie Stones began searching for a highly customizable alternative. The organization needed a new solution, from vendor Societ, that could manage its donors, volunteers, and scheduling while ensuring strong security for sensitive client data.

Societ's Sumac solution replaced three separate applications, significantly streamlining the hospice's operations. The customizable platform, including its Case Management and Volunteer Add-on, improved processes, reduced paper use, and made gathering essential statistics for funders much easier. The success led the hospice to expand its use of Societ's Sumac by migrating its Wellness Program and Clinical records into additional add-on modules.

Hospice of Windsor and Essex County

Stephanie Stones

IT Person