Case Study: Egon Zehnder achieves global collaboration and faster client service with SocialText

Collaborative, social intranet lets Egon Zehnder globalize their business model

Egon Zehnder International is a global executive-search firm of 1,500 people in 64 offices across 40 countries, organized into 22 industry practices. Faced with increasingly multi‑national clients and cross‑practice initiatives, the firm needed to globalize its business model and improve knowledge sharing, cross‑border collaboration, and access to up‑to‑date resources for a widely dispersed staff.

Egon Zehnder deployed a Socialtext social intranet—workspaces, blogs, feeds and searchable pages—to surface ideas, share templates and coordinate initiatives across geographies. The platform became a daily collaboration hub, compressing cycle times, improving consistency across practices and giving mobile staff 24/7 access to office resources. Adoption scaled quickly (pilot grew from 20 to 200 users, rolled out company‑wide in three months with researchers reaching near‑100% use and consultants over 50% within a month), and leaders report faster, richer cross‑border collaboration and better client service.

Egon Zehnder