Case Study: Sribu doubles user engagement and revenue with social.plus

How Sribu connects freelancers and clients with Social+

Sribu, Indonesia's premier digital freelancer platform, faced a significant challenge in facilitating communication between its 30,000+ freelancers and their clients. The platform lacked a built-in messaging system, forcing users to rely on external apps and scattered social media groups, which led to miscommunication and made it difficult to monitor project progress. To solve this, Sribu turned to the vendor Social Plus for a solution.

Social Plus implemented its chat functionality, which was seamlessly integrated directly into the Sribu platform using its SDK. This allowed for direct, monitored communication between freelancers and clients. The solution had an immediate impact, doubling Sribu's number of users and leading to a significant boost in revenue generation by creating a more streamlined and professional experience.

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