Case Study: Betgames boosts player engagement with social.plus

How Betgames elevated player engagement with Social+

Betgames, an award-winning provider of live dealer betting products, faced the challenge of user drop-off and the need to foster greater engagement and community interaction on its platform. To thrive in the competitive betting space, they needed a solution that could also efficiently manage the complex moderation of live chats. They partnered with vendor social.plus to address this.

social.plus implemented its live chat functionality, powered by AI moderation tools, directly into Betgames' game tables. This integration allowed for real-time player communication, which significantly increased overall time spent on the platform and boosted user engagement. The successful results led Betgames to plan a full rollout of social.plus's social features across its entire portfolio of games.

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