Case Study: Akademos achieves 10X UGC growth with SocialLadder

Akademos increases UGC by 10X

Akademos, an online bookstore and course material platform for higher education institutions, faced the challenge of scaling its existing brand ambassador program. Without a physical presence on its many partner campuses, the company needed a structured way to manage its student ambassadors, streamline communication, track their activities, and significantly increase user-generated content (UGC). They partnered with the vendor SocialLadder to implement its ambassador management platform to address these needs.

Using the SocialLadder platform, Akademos gained real-time communication tools, activity tracking, and configurable compensation methods to motivate its ambassadors. This solution enabled the company to manage hyper-local marketing tasks across more than 30 campuses simultaneously from a central dashboard. The measurable results were substantial; SocialLadder helped Akademos achieve a 10x increase in user-generated content and significantly reduced the time required to successfully operate the ambassador program.

Akademos

Carolyn Arnold

Senior Marketing Manager