Case Study: Desert Orthopaedics Center achieves 1,700% more reviews with SocialClimb

Desert Orthopaedics Center Jumps From 7 to 128 Reviews a Month

Desert Orthopaedics Center partnered with SocialClimb to improve its online reviews and social media presence. The orthopedics practice wanted a better way to manage patient feedback, strengthen its reputation, and increase visibility online.

Using SocialClimb’s HIPAA-compliant platform, Desert Orthopaedics Center automatically sent personalized text messages or emails to patients after visits, tracked review activity, and monitored negative feedback for quick response. With SocialClimb, reviews rose from about 7 a month to 128 a month, a 1,700% increase, and Google My Business calls grew from around 600 a month to more than 3,000, helping drive more patient acquisition.

Desert Orthopaedics Center

Michael Pendleton

Chief Executive Officer