Case Study: Service Spring Corp achieves improved collaboration, teamwork, and productivity with Socialcast

Socialcast helps foster collaboration, teamwork, and productivity

Service Spring Corp, a Maumee, OH–based manufacturer and supplier of overhead door products with ~165 employees and dispersed sales offices, faced fragmented communications and many staff without corporate email. Management found departments operating in silos, making it difficult to find people and information and slowing project collaboration, so improving communication became a top priority.

They adopted Socialcast, led by internal champion Katie Schroeder, with training and an 80/20 work/personal engagement approach. Within weeks about 60% of employees were regularly using the platform, breaking down silos and increasing transparency; measured impacts included 40–60% better team communication and collaboration, 60–80% stronger connections to managers and executives, and notable gains in employee understanding of roles and the company mission.

Service Spring Corp

Katie Schroeder

Multimedia Producer