Case Study: SAS achieves 70% employee adoption and faster knowledge sharing with Socialcast

SAS - Customer Case Study

SAS, a leader in business analytics with about 13,349 employees worldwide, faced a fragmentation problem: staff were using blogs, public social networks and disparate tools, so company knowledge and conversations weren’t consolidated. SAS needed a secure, cost‑effective enterprise social network that would integrate with internal systems, avoid becoming “just another inbox,” and be quick to deploy.

SAS chose Socialcast and launched the platform as “the Hub” on February 14, 2011. Adoption climbed quickly—about 9,500 employees (more than 70% of the company) now use the Hub, with up to 20 new users joining daily—delivering faster answers, easier document sharing, greater transparency through executive engagement, measurable time savings, and improved employee and customer satisfaction.

SAS

Karen Lee

Sr. Director of Internal Communication, SAS