Case Study: Philips achieves faster global collaboration and accelerated innovation with Socialcast

Philips - Customer Case Study

Royal Philips Electronics, a global health‑and‑well‑being company with about 120,000 employees in over 100 countries, wanted its widely distributed workforce to feel and work like a small, nimble team driven by shared goals. To spark innovation and speed problem‑solving, Philips explored enterprise social networking as a way to improve collaboration and knowledge sharing across geographic and departmental boundaries.

Philips partnered with Socialcast to build a customized internal network, converting early adopters and driving rapid adoption (from 400 to 7,000 members in two months and now about 40,000 users). The platform delivers faster answers (more than half of questions answered within an hour and nearly 90% within 24 hours), broader knowledge access across departments, and stronger engagement—evidenced by an “All Employee Jam” that yielded 390 stories from 43 countries, thousands of likes/comments and measurable increases in alignment with Philips’ mission.

Philips

Dennis Agusi

Global Internal Communications Officer, Royal Philips Electronics