Case Study: Global Transportation Services achieves real-time global collaboration and boosts productivity with Socialcast

Global Transportation Company - Customer Case Study

A global transportation services company needed a way to connect headquarters with colleagues around the world in real time. Instant messaging wasn’t broadly adopted and email only worked well within the same time zone, so management sought a platform to improve cross‑functional processes, productivity and engagement—especially for younger employees who preferred social tools.

IT piloted and selected Socialcast for its ease of use and low support overhead; over 12–24 months it replaced many internal project tools, streamlined processes and encouraged collaboration. Employees quickly deemed the platform mission‑critical, with measured improvements: team and departmental communication up 10–20%, connections with colleagues and management up 20–40%, greater understanding of individual contribution up 20–40%, and increased awareness of the company’s mission, vision and values up 20–40%.