Case Study: FactSet accelerates onboarding and knowledge sharing with Socialcast

FactSet - Customer Case Study

FactSet, a global financial information and analytics firm with about 5,500 employees, faced a common growing‑pains challenge: rapid expansion strained its ability to share knowledge, quickly onboard new hires, and preserve a client‑focused corporate culture across offices and functions.

FactSet deployed Socialcast as an enterprise social network (launched to ~4,000 users) to centralize communication and replace mass emails with topic and account groups, supported by light‑touch policies, training, and analytics. The platform became the company’s go‑to repository for marketing, sales and product discussions, sped onboarding, increased transparency and executive engagement, and helped attract younger talent while putting the firm’s collective knowledge to better use.

FactSet

Meredith Binder

Vice President, Director of Global Marketing, FactSet