Case Study: The Ritz-Carlton achieves real-time diagramming and streamlined event planning with Social Tables

The Ritz-Carlton Diagramming that Changed Everything

The Ritz-Carlton Orlando, Grande Lakes faced a logistical bottleneck: making even small changes to event floor plans was slow and cumbersome, hindering coordination among planners, chefs, production and banquet teams. As Associate Director Tim Blunk and his events staff handled an increasing volume and complexity of group events, they needed a faster, collaborative way to bring event logistics to life.

By adopting Social Tables’ real-time diagramming and collaboration tools, the team can invite stakeholders to view and edit diagrams live, sketch layouts quickly, and iterate with clients and internal teams. In the first year of use they managed over 2,700 events, doubled Blunk’s usage for multi-day events, and freed up bandwidth to perfect event details and strengthen client relationships.

Ritz Carlton

Tim Blunk

Associate Director of Meetings & Events