Case Study: Four Seasons Hotels and Resorts scales localized UGC across 100+ locations with Social Native

Four Seasons Hotels and Resorts localizes 160K pieces of UGC with Social Native

Four Seasons Hotels and Resorts, an international luxury hospitality company, faced the challenge of scaling both creator and user-generated content across its vast global portfolio of over 100 locations in more than 30 languages. They needed a single tech provider to offer an end-to-end solution for collecting, creating, curating, and implementing this content. To meet this need, they partnered with Social Native.

Social Native provided a solution with advanced localization features and specialized curation to handle the company's diverse linguistic needs. The results were significant, with Social Native implementing over 160,000 pieces of user-generated content from more than 19,000 content streams. This partnership allowed Four Seasons to successfully build, organize, and optimize its global content footprint.

Four Seasons Hotels and Resorts