Case Study: Edenred achieves unified, mobile-first internal communications for 10,000 employees with Sociabble

Edenred reinvents its internal communication on a global scale

Edenred, the world leader in cashless solutions serving 50 million users across 46 countries, faced a major internal communication challenge: its legacy intranet was desktop‑bound, siloed by region and department, and required heavy manual administration and translation — leaving many of its 10,000 employees disconnected from company news, values and CSR initiatives. The group needed a mobile, simple and inclusive platform to break down barriers and build a unified corporate culture.

Edenred launched RED on the Sociabble platform, a mobile‑first, single app that centralizes global, local and social content into a clear channel structure ("What's Up", "My Life", "My Tools", plus editorial channels like "We are RED"), with multilingual support, analytics and administrator training. Deployed in under four months, RED replaced the old intranet, drove rapid global adoption, increased engagement and employee contributions, and helped turn staff into informed brand ambassadors while reinforcing group identity and collaboration.

Edenred

Virginie Poulin

Head of Internal Communications and Events