Case Study: First Montana Bank improves local marketing efficiency with SOCi Assist

First Montana Bank streamlines local marketing across 10 locations with SOCi

First Montana Bank, a relationship-driven community bank with branches across Montana, sought to scale its localized marketing efforts and efficiently manage community engagement across its locations. The bank partnered with vendor SOCi, specifically utilizing their Genius Reputation Agent and Genius Local Search Agent services, to address this challenge.

SOCi provided an agentic workforce that acted as a brand-trained marketing partner for the bank. This solution streamlined local marketing by automating review responses and optimizing local search listings for each branch. The implementation transformed these tasks from burdens that needed to be managed into work that simply gets done, resulting in sharper, more efficient, and personalized community engagement at scale for First Montana Bank.

First Montana Bank