SOCi
154 Case Studies
A SOCi Case Study
Classical Conversations, an international homeschool program, faced the challenge of managing a high volume of incoming inquiries on their local Facebook pages while trying to scale their marketing efforts. To optimize their response to these engagements, they turned to vendor SOCi and implemented their SOCi Chat solution.
By enabling SOCi Chat, which they nicknamed "Arisbotle," the team automated the process of managing conversations. This solution from SOCi yielded significant measurable results, including 68% of local Facebook page conversations being managed by the SmartBot and a 145% quarter-over-quarter increase in leads generated.