Case Study: Vision Rescue / Dryeye Rescue achieves compliant contact-lens commerce and fulfillment with Sobefy

Vision Rescue launches compliant contact-lens commerce in May 2026 with Sobefy

The customer, Vision Rescue / Dryeye Rescue, faced the challenge of needing to sell contact lenses, which are regulated medical devices, legally online. This required a system capable of verifying prescriptions and obtaining doctor authorization for every single order, a compliance bar that normal e-commerce platforms could not meet while also maintaining fast fulfillment and protecting profitability. The vendor, Sobefy, built a custom e-commerce solution to address this.

Sobefy implemented an end-to-end contact-lens engine that managed the entire sales process. Their solution handled prescription capture and verification, routed orders to the prescribing doctor for sign-off, and then automatically handed approved orders to the customer's specialty distributor for fulfillment. This purpose-built system allowed Vision Rescue / Dryeye Rescue to sell contact lenses online in a fully compliant and profitable manner.

Vision Rescue / Dryeye Rescue