Case Study: Vision Rescue / Dryeye Rescue achieves accurate live negotiated shipping rates at checkout with Sobefy

Vision Rescue / Dryeye Rescue switches to live FedEx, UPS and USPS rates at checkout with Sobefy in May 2026

The customer, Vision Rescue / Dryeye Rescue, was facing a challenge with its online store's shipping rates. The store was using a reseller that marked up shipping costs instead of utilizing the business's own negotiated rates with major carriers, causing them to lose margin. They partnered with the vendor Sobefy to address this issue.

Sobefy implemented a direct integration for the customer's store with FedEx, UPS, and USPS. This solution provided live, accurate shipping rates from the client's own accounts directly at checkout. As a result, customers received honest pricing and the business stopped leaving margin on the table. Sobefy also automated the label purchasing and tracking process for the warehouse.

Vision Rescue / Dryeye Rescue