Case Study: Vision Rescue / Dryeye Rescue streamlines wholesale cart building with Sobefy

Vision Rescue / Dryeye Rescue launches a conversational AI cart builder in June 2026 with Sobefy

The customer, Vision Rescue / Dryeye Rescue, faced a challenge for their professional buyers who shopped by symptom rather than product name. Navigating their large, clinical product catalog was a slow and inefficient process. The vendor Sobefy was engaged to create a solution using a conversational AI assistant.

Sobefy implemented a conversational AI cart builder that allows buyers to describe their needs in plain language. The AI then assembles a proposed cart of real products at wholesale pricing from the catalog. This solution provided a faster way for buyers to find and reorder correct products, acting as a guided-selling layer over their deep catalog.

Vision Rescue / Dryeye Rescue