Case Study: Office Depot achieves real-time digital performance insights with SOASTA

Office Depot Gears Up for Digital Transformation with SOASTA

Office Depot, a global workplace products and services retailer, was struggling to make sense of massive amounts of performance data and lacked the visibility to connect site performance, marketing, and conversion. Its performance testing team also had limited tools, visibility, and scale for realistic testing, so Office Depot turned to **SOASTA** and its **Digital Performance Management (DPM) Platform**, including **CloudTest**.

**SOASTA** implemented a broader performance management approach using CloudTest for scalable load testing, plus mPulse RUM, Data Science analytics, and the Digital Operations Center to centralize monitoring and correlation of real-time data. The result was stronger alignment across ecommerce, marketing, and IT, better campaign optimization, lower testing costs by avoiding extra hardware, and measurable business insight such as showing how a half-second performance gain affected conversion and revenue.

Office Depot

Erick Leon

Performance Engineering Team Lead