Case Study: Lowe's achieves near-100% site availability and faster page loads with SOASTA Digital Performance Management

Lowe’s - Customer Case Study

Lowe’s, a Fortune 50 home improvement retailer, needed to strengthen its omnichannel experience as ecommerce and mobile became critical to serving millions of customers. Working with SOASTA and its Digital Performance Management platform, Lowe’s sought better visibility into site performance, availability, and customer impact across web and mobile properties.

SOASTA implemented CloudTest, mPulse, TouchTest, Data Science, and the Digital Operations Center to centralize testing, monitoring, and analytics. The result was nearly 100% consistent availability, average page load speed cut in half, and stronger data-driven decisions that helped Lowe’s improve customer experience and grow ecommerce sales beyond the billion-dollar mark.

Lowe's

Trey Kistler

Director of Ecommerce