Snowfly B2B Case Studies & Customer Successes

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Snowfly is a leading gamification-based incentive, retention, and analytics company founded in 1999. They specialize in creating a customized approach for each client to ensure they are benefiting from the best employee engagement for their organization using a unique gamification, variable-interval, positive reinforcement, reward and recognition system. Using analytics to provide actionable steps towards individual and organizational improvement through focused recognition and incentives, Snowfly delivers custom, unique, and measurable results to their clients. For their Contact Center clients, they are also able to provide comprehensive cutting-edge Speech Analytics services as well including scorecard capabilities and an entire content library of topics and easily deployed preset business goals.

Case Studies

Showing 4 Snowfly Customer Success Stories

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Contact Center Services Provider achieves increased 100% Call Quality scores and improved agent morale with Snowfly

Contact Center Services Provider achieves sustained average handle time reduction (150 hours/month) with Snowfly

Major Hotel Brand Call Center achieves measurable performance improvements and increased agent engagement with Snowfly

U.S.-Based Call Center achieves higher CSAT and agent engagement with Snowfly

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