Case Study: Savers achieves data-driven growth with Snowflake

Leveraging a Data Warehouse to Drive Business Growth for a Nationwide Thrift Retailer

Savers, a Bellevue-based, for‑profit thrift retailer operating nearly 300 locations with 22,000 employees, buys, resells and recycles donated goods and supports more than 100 nonprofit partners. The company struggled with data silos—POS, financial, loyalty and email campaign data lived in separate systems and spreadsheets—causing inconsistent business metrics and slowing POS performance. Savers wanted a cloud-first solution to unify data without the overhead of on‑premises infrastructure.

Savers implemented Snowflake as a fully managed cloud data warehouse, quickly proving and ingesting transaction, financial, loyalty and campaign data into a single platform. The unified view enabled faster queries, deeper customer insights (purchase behavior and segmentation), targeted loyalty and email campaigns, and ROI measurement for promotions. Savers is now expanding to stream granular in‑store and IoT data into Snowflake to drive further operational and marketing improvements.

Savers

Sandeep Joshi

BI Manager