Case Study: Red Dot Payment achieves 75% lower data-management costs and near-instant merchant reporting with Snowflake

Red Dot Payment Boosts Performance and Lowers Costs With Snowflake

Red Dot Payment is a Singapore-based online payment gateway serving 3,000+ merchants across Singapore, Thailand, Indonesia and South Africa and processing about 40,000 transactions daily. As transaction volumes grew, the company faced spiraling storage and processing costs, slow and error-prone reporting and reconciliation, and increasing difficulty meeting its same- or next-day reporting SLAs.

Red Dot Payment migrated its data platform to Snowflake (POC then full deployment), which delivered immediate data availability, unified transaction records, and faster processing. The move cut data management costs by 75%, reduced merchant report delivery from days to under an hour (internal jobs dropped to ~30 minutes), improved reconciliation accuracy and customer satisfaction, and set the stage for AI-driven fraud detection.

Red Dot Payment

Daniel Chew

Chief Technology Officer