Case Study: Mutual of Enumclaw achieves 5x faster payments with Snapsheet Payments

How Mutual of Enumclaw delivered payments 5x faster by using digital payments

Mutual of Enumclaw, a 120-year-old member-owned insurer, faced mounting challenges from more frequent and severe wildfires and other disasters that made paper check payments impractical and slow. With over half of P&C claim payments traditionally mailed as checks, Mutual of Enumclaw needed a digital payments partner to speed delivery and better serve members — and expanded its existing relationship with Snapsheet (already providing Appraisal services) to address this need using Snapsheet Payments.

Snapsheet implemented its cloud-based, API-driven Payments platform with concierge onboarding, Guidewire and KeyBank integrations, and rapid vendor enrollment, putting 90% of the auto repair network and over 400 vendors on ACH in about six weeks. As a result, Mutual of Enumclaw now issues payments up to 5x faster (often in under 60 seconds, with some disaster payments in under ten minutes), realized potential cost savings of 91%+, routed 20% of wildfire claims via ACH or push-to-debit, and added Snapsheet’s digital payment workflow to its business continuity plan.

Mutual of Enumclaw

Jeff Obermeyer

Director of Strategic Initiatives