Case Study: Coco Fresh Tea & Juice boosts loyalty and sales with Snappy

Coco Fresh Tea & Juice - Customer Case Study

Coco Fresh Tea & Juice, a global bubble tea brand, faced challenges with an outdated loyalty program that relied on physical stamp cards. These cards were easily lost, costly to produce, and provided no data for the company to track redemptions. They needed an affordable, modern solution and turned to Snappy to develop a custom mobile app with integrated loyalty and online ordering.

Snappy implemented a custom mobile app that streamlined online ordering, integrated a digital loyalty program, and utilized geolocation to send targeted promotions. This solution led to a 25% increase in customer retention and a 50% increase in customer engagement. Most significantly, the Snappy app now drives 40% of the brand's sales, modernizing its customer experience and providing valuable, real-time sales data.

Coco Fresh Tea & Juice

Nancy

Regional Sales Manager