Case Study: Merchants Automotive Group achieves increased employee appreciation and engagement with Snappy

How Snappy Helped Merchants Automotive Group Boost Appreciation and Spread Joy

Merchants Automotive Group needed a streamlined way to recognize birthdays, anniversaries and other milestones—especially for remote staff who previously waited days or longer to receive gift cards. To solve this, they turned to Snappy and its gifting platform to modernize peer-to-peer, spot and remote employee rewards.

Snappy enabled Merchants to send instantly delivered, tangible gifts that employees can choose themselves, turning delayed gift cards into immediate moments of appreciation. The change boosted employee sentiment and engagement, generated consistent positive feedback, and prompted Merchants to expand reward programs—demonstrating Snappy’s clear impact on recognition and inclusion.

Merchants Automotive Group

Tracy Noel

Director of Human Resources