Case Study: Le Tote achieves improved employee retention and engagement with Snappy

How Le Tote Boosted Employee Retention and Engagement with Snappy Gifts

Le Tote, a leading rental fashion service, faced rapid expansion in 2017 across corporate offices and fulfillment centers and needed a scalable way to support new hires while improving retention and engagement. To address this, Le Tote partnered with Snappy and implemented Snappy’s gifting platform (including Snappy Gifts and the Thank You Notes feature) to recognize milestones like service anniversaries and perfect attendance.

Snappy deployed a personalized rewards program that let employees choose their own gifts for anniversaries and attendance, driving substantial increases in retention and attendance, weekly positive employee feedback, and numerous thank‑you notes as indicators of program success. Le Tote continues to rely on Snappy as a core part of its employee experience based on these measurable improvements and strong acceptance.

Le Tote

Saralynn Malott

Head of People