Case Study: Northwood Ravin cuts evictions 25% and saves $250K with Snappt

How Snappt revolutionized Northwood Ravin’s fraud process

Northwood Ravin, a Charlotte-based multifamily developer and manager, found during a 2021 audit that its leasing teams were missing sophisticated document manipulations (e.g., altered paystubs and falsified employer info) and needed outsourced verification. They selected Snappt’s AI-enabled income document verification service to detect fraud more reliably and protect residents, staff, and portfolio performance.

Snappt was onboarded beginning with three assets and quickly scaled across properties, automating forensic checks so leasing agents no longer had to play document experts. The Snappt solution helped drive a 25% drop in evictions year-over-year (2022–2023), saved Northwood Ravin almost a quarter of a million dollars in 2023, and produced a 60% decrease in bad debt portfolio-wide; Snappt has analyzed over 7 million documents with a reported 99.8% accuracy.

Northwood Ravin

Jay Rawls

Senior Director of Operations & Technology