Case Study: NoHo 14 Reduces Fraud Losses with Snappt

How NoHo 14 uses Snappt to fight sophisticated fraud and decrease evictions

NoHo 14, a high-rise multifamily property in North Hollywood, was struggling with application fraud. The property’s team, led by business manager Eric Johnson, was seeing 6–7 fraudulently altered applications each week, including fake pay stubs and edited bank statements, and had suffered more than $500,000 in fraud-related losses in a year. NoHo 14 brought in Snappt to help identify fraudulent rental applications.

Snappt’s document fraud detection platform was used to review applicants’ financial documents for signs of manipulation, tampering, and micro anomalies before certifying them as authentic or fraudulent. The solution quickly paid off: NoHo 14 says it had been averaging about 10 fraudulent applications per month, contributing roughly $140,000–$160,000 in bad debt, and Snappt helped flag and avoid those losses. Johnson described Snappt as “amazing” and a “Godsend.”

NoHo 14

Eric Johnson

Business Manager