Case Study: KORE Wireless achieves a 360-degree customer view and rapid post‑M&A integration with SnapLogic

Offering a 360-degree view of customers with SnapLogic Enterprise Integration Cloud

KORE Wireless, a global IoT and M2M services provider, faced a post‑merger data and technology consolidation challenge after acquiring Wyless. IT teams had to migrate customer records from six different systems—including multiple device management platforms and ERPs—into a single Salesforce instance to eliminate duplicates, gain a 360-degree customer view, and streamline how the company assigns network carriers and serves customers.

KORE implemented SnapLogic’s Enterprise Integration Cloud as a no‑code iPaaS to connect Salesforce, NetSuite, multiple ERPs, SQL servers, Zendesk, CDRs and other systems. The drag‑and‑drop integrations and visual pipelines automated parsing of millions of records, cut processing time by roughly 50%, reduced Salesforce licenses dramatically (saving over $100,000), and delivered unified customer visibility that improved efficiency and service.

KORE Wireless

Matt Bostrom

Director of Enterprise Application Architecture