Case Study: SendOutCards increases order fill rates by 43% with SnapFulfil

SnapFulfil keeps on giving for SendOutCards

SendOutCards, the Salt Lake City online greeting card and gift company, needed a better way to manage the growing complexity of its fulfillment operation. Its manual, paper-based processes were struggling with orders that included cards and one or more gifts, which was affecting customer service and operational efficiency. In 2015, SendOutCards implemented SnapFulfil’s cloud warehouse management system.

With SnapFulfil, SendOutCards increased order fill rates by 43%, eliminated duplicate shipments, and cut its monthly inventory check time in half while maintaining near perfect stock accuracy. The company later extended its contract for another two years, saying SnapFulfil gave it more visibility and control over orders and inventory as it worked toward fulfilling 10,000 gift orders a day.

SendOutCards

Jerame Schultz

Vice President of Operations