Case Study: PetFlow improves inventory management and scales operations with SnapFulfil Cloud WMS

PetFlow more than doubles active SKUs with SnapFulfil

PetFlow, a subscription retailer for premium pet food and products, faced significant challenges when its third-party logistics partner could not scale with its rapid growth. This led to shipping delays, inventory inaccuracies, and a decline in customer service. To regain control and support its expansion, PetFlow turned to vendor SnapFulfil and implemented their cloud WMS to bring logistics operations in-house.

By implementing the SnapFulfil solution, PetFlow more than doubled its active SKUs and significantly improved its inventory management and replenishment processes. The WMS enabled workflow prioritization, allowing the company to achieve and maintain a high level of customer service. These improvements successfully positioned PetFlow as a direct competitor to major retailers like Chewy.com and Amazon's Wag.

PetFlow