Case Study: NSG Group achieves safer, faster furnace maintenance with Snapfix

NSG Group cuts safety report time from 20 minutes to 30 seconds with Snapfix

NSG Group, one of the world's largest glass manufacturers, faced significant challenges in maintaining its high-value furnaces. Their reliance on paper, WhatsApp, and a slow legacy system for safety and maintenance reporting led to inefficiencies, reporting gaps, and a high risk of costly project downtime. To address this, they turned to the vendor Snapfix for a digital solution.

By implementing Snapfix's intuitive platform, NSG achieved real-time reporting and multi-site visibility. The solution drastically reduced the time to file a safety report from 20 minutes to just 30 seconds, saving countless hours. This increased technician engagement, reduced downtime risks, and helped protect assets worth £2.5 billion through more proactive maintenance and improved safety compliance across all 33 of its global sites.

NSG Group