Case Study: Taylor Morrison achieves faster, smoother digital closings with Snapdocs

Taylor Morrison The perfect closing, fulfilled with little disruption

Taylor Morrison, a national home builder and lender, wanted to modernize the mortgage closing experience for its purchase-only lending business. As digital closings became more important, the company needed a way to improve borrower satisfaction without disrupting its existing LOS, document prep, and closing workflows.

Using Snapdocs Digital Closing Platform, Taylor Morrison was able to intake full Encompass document sets, automatically split them into wet-sign and eSign packages, and tag documents according to lender and investor requirements. With Snapdocs, 94% of borrowers previewed documents before closing, 80% of loan closings were eligible for eSign, and 100% of closings moved onto the platform, all within a five-month rollout. The result was a faster, less stressful closing experience, with appointments cut from an hour to 15 minutes and a smoother funding process.

Taylor Morrison

Jeff Henkel

Vice President Closing Fulfillment