Case Study: Evergreen Home Loans achieves eNote adoption and faster funding with Snapdocs

How Evergreen Home Loans turned eNotes into their Competitive Advantage

Evergreen Home Loans, a full-service direct lender with 65 offices across the Western United States, wanted to differentiate its borrower experience and build a scalable eMortgage strategy. To do that, Evergreen partnered with Snapdocs and used the Snapdocs Digital Closing Platform to move from paper-based closings to hybrid and ultimately eNote workflows.

With Snapdocs, Evergreen ran a careful eNote pilot, aligned internal teams and partners, and rolled the process out company-wide. The results included a 4.9/5 CSAT score for eSigning, a 60% increase in funding productivity, 40% collateral shipping cost savings year-to-date, and an 11-day reduction in dwell time versus paper notes. Evergreen has completed 8,959 eNotes, with all seven warehouse lines now accepting eNotes.

Evergreen Home Loans

Lilly Matautia

Vice President of Closing and Funding