Case Study: Better Mortgage achieves faster, more seamless digital closings with Snapdocs

Better Mortgage - Customer Case Study

Better Mortgage, founded in 2014 to re-engineer the mortgage process, needed a seamless end-to-end digital closing experience that could scale with rapid growth while keeping the borrower experience simple, transparent, and premier. The company looked to Snapdocs’ integrated Lender and Scheduling platforms to support its digital mortgage workflow and help coordinate the many parties involved in closing.

Snapdocs implemented a connected closing solution that leveraged its settlement and notary network, QA support, and integrations with Better’s systems and partners. The results were strong: Better reported a 99% hybrid success rate, 10X volume growth, 10-point higher NPS for digital closings, 2M printed pages saved, 30-minute closing times, and $10M in savings from June to December 2021. Snapdocs also helped Better reduce clear-to-close-to-fund by 1 day, speed fund-to-purchase by 4 days, and cut delivery to investors by 6 days.

Better Mortgage

Landy Liu

General Manager of Insurance