Case Study: US-based Insurance Company overcomes email overload and delivers real-time targeted staff alerts with SnapComms

US Based Insurance Company - Customer Case Study

US Based Insurance Company, a US-based insurer with 2,100 employees across multiple sites, was suffering from severe email overload that meant urgent messages were often missed. To restore real-time cut-through they introduced SnapComms, deploying Desktop Alerts and the Corporate Screensaver to deliver priority and reinforcement messages directly to staff across desktops, mobile and digital signage.

SnapComms’ targeted Desktop Alerts and on-demand Screensaver management let administrators push live call‑centre stats, outage notices and tailored campaigns to defined groups without involving Desktop Support. The result: critical communications now reach employees in real time, information overload is reduced through audience targeting, screensaver updates are no longer limited to quarterly pushes, and staff engagement and productivity have measurably improved across the organization.