Case Study: TelstraClear achieves immediate staff alerts and stronger internal engagement with SnapComms

TelstraClear - Customer Case Study

TelstraClear, a New Zealand telecommunications company with 3,000+ employees, was struggling to cut through email clutter and deliver urgent, role-specific information quickly. To address this, TelstraClear turned to SnapComms and deployed SnapComms’ Desktop Alerts, Digital Newsletter and Corporate Screensaver channels to provide immediate, high-impact internal communications and reduce reliance on email.

SnapComms implemented branded screensavers, multimedia newsletters and pop-up desktop alerts (including emergency alerts and a celebratory ‘Birthday’ alert), reaching the entire 3,000+ workforce and improving message visibility and timeliness. The SnapComms solution increased staff engagement, drove growing manager adoption, helped break down silos across the organisation and provided a flexible, measurable way to communicate during incidents and for ongoing internal branding.

TelstraClear

Diane Robinson

Head of Communications