SnapComms
52 Case Studies
A SnapComms Case Study
Large Global Accounting, Consulting and Technology Firm needed a reliable emergency communications system to reach a large, highly mobile workforce when traditional channels (email and intranet) wouldn’t guarantee urgent readership. Facing extreme weather (Hurricane Irma) and other crises, the company selected SnapComms to provide visible, fast alerts and a way to check staff safety across desktop and mobile devices.
SnapComms implemented Desktop Alerts and the SnapComms Staff Survey (Questionnaires), using pop-up alerts for one-way urgent updates and quick-response surveys for two-way safety checks; the Survey channel was activated within an hour when Irma hit. The tools enabled rapid publishing, high response rates, filtered reporting to identify anyone needing help, confirmation that all employees remained safe, and strong employee appreciation — and SnapComms’ solution left the firm with pre-configured messages ready for future emergencies.
Large Global Accounting, Consulting and Technology Firm