Case Study: Plasmatreat saves time and improves data quality with snapADDY

Plasmatreat - Customer Case Study

Plasmatreat GmbH, a global manufacturer of plasma devices, sought to enhance its customer focus and digitalize its processes, particularly in efficiently recording and managing information from customer meetings and trade shows. To address this challenge, they turned to the vendor snapADDY and implemented its VisitReport solution.

snapADDY's VisitReport provided a digital solution for capturing meeting notes and contact data, including through a business card scanner, and seamlessly integrating it with Plasmatreat's Salesforce CRM. This implementation by snapADDY drastically reduced the time to create a visit report from ten minutes to just two minutes, preventing errors and significantly improving data quality. The company reported high user satisfaction and a very quick return on their investment.

Plasmatreat

Christine Krenkel

Head of Marketing